Custom Mother's rings- Please allow 4-6 weeks before they ship. These take a long time to create as the metal grows slowly around each stone forming a beautiful frame. There are many, many steps while creating these one of a kind rings.
Stock Items, such as, the Birthstone necklaces, will ship within 5-7 days if not sooner.
To Be Announced Collection date items will ship within 5-7 days if not sooner.
Each item will ship at the speed you choose at checkout.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. International shipments ( Outside of the United States) can take up to 7 weeks to arrive but the average time Is 10 days. Customs can hold this process up at times. All items will have tracking and insurance.
- Pay with Credit card
- Pay with PayPal
- Amazon Pay
- Shop Pay
The House of Minerals keeps your payment information secure and never actually receives your credit card #.
Returns & exchanges
Custom Items, such as, Mother's rings, Custom necklaces... Are final sale. I make these just for you.
Collections that are announced on specific dates are all final sale items. Please check size as these are not refundable.
Stock items can be returned for store credit or exchanged for another item.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 2 days of purchase. After 2 days, the order can not be canceled as it has begun processing.
Conditions of return
**Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Returns must be received within 14 days from the date of delivery.
Questions about your order?
Please contact me if you have any problems with your order. TheHouseofminerals@gmail.com
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Please email me at Thehouseofminerals@gmail.com with Wholesale requests.