FAQ
+ HOW WILL COPPER AFFECT MY SKIN?...
Our rings are untreated and unsealed to further the positive effects that copper can have on the body! The copper brightens with each wear thanks to the body's natural oils.
Copper reacts differently to every body's chemistry. If you find that wearing our rings turn you green, it is a sign that you have an acidic pH. Science suggests the following ways to combat a high acidic pH: increase water intake (extra points with squeezed lemon!), increase dark fruit and veggie intake, and decrease processed starches and sugars.
+ CAN I CHOOSE THE STONE OR RING/NECKLACE YOU ARE SENDING ME?
After purchase we can photograph options of pieces for you. For many reasons, we do not photograph stones before they are set.
Photo options may take around a week, as we only have some pieces in stock.
We want to make sure you love your piece and we will happily work with you in order to do so!
I LOVE THE RING YOU SENT, BUT IT DOESN'T FIT! CAN YOU RESIZE OR RESET IT?
I'm Sorry, No
Electroforming is a multi-step process by which copper is grown around the stone in a 6-12 hour chemical bath. This creates the setting. By removing the stone from the setting (i.e. breaking a ring) and attempting to reset it, we not only have to completely remake the ring, but also risk damaging the stone.
We happily work out exchanges for a different ring instead, as the ring that doesn't fit you would fit someone else!
+ I DON'T SEE MY SIZE LISTED ON THE DROP DOWN MENU?
Select "Custom" and leave a note at checkout as to what size you need!
+ HOW LONG DOES SHIPPING TAKE?
It may take up to two weeks to hand craft and ship your piece if we don't have your piece in stock. After your beautiful piece as been created it will ship with the speed of shipping you choose at checkout. I do make every effort to get your item made and out to you as soon as possible. If you need to make a special date, Please leave me a note at checkout and I will do everything in my power to help make it and ship as fast as possible.
+ CAN I RETURN OR EXCHANGE MERCHANDISE?
Of course! Just let us know within 7 days of deliver that you would like a return or exchange & ship back within 14 days. Buyer is responsible for return shipping. Please read Polices for details.
+ OH NO! MY PIECE BROKE, WHAT NOW?!
Don't worry! We have a very forgiving repair/replacement policy. If something does happen to your The House of Minerals jewelry, just let us know. If it's within two months of purchase, we will repair or replace, depending on the item, it for free. If its been longer than that, we charge a flat $15 (which includes return shipping!
+ HOW DO I ORDER WHOLESALE?
Send me an Email at TheHouseofMinerals@gmail.com with a link to your shop or social media and zipcode! I'll get back to you ASAP!
+ ANY OTHER QUESTIONS?
Contact me at TheHouseofMinerals@gmail.com
KInd Regards,
Stormy